Thursday, May 7, 2015

PLA Offers Project Outcome Initiative: Webinar

The Public Library Association (PLA) is offering a free webinar on May 13, 2015 (1:00 to 2:00 p.m.) to learn about about Project Outcome. The initiative is designed to help libraries better measure the outcomes of the services that they offer to patrons. It will also provide resources and support to effectively communicate and implement their findings for advocacy, partnership, and planning activities. This interactive webinar will provide insights from "the field" about measuring outcomes. Presenters will share their experiences piloting Project Outcome’s easy-to-use surveys and discuss future opportunities to enroll.

Webinar presenters are Denise Davis, deputy library director of Sacramento (Calif.) Public Library, and Rochelle Logan, recently retired as associate director of Support Services at Douglas County (Colo.) Libraries (DCL).

To register for this webinar, please go to the following PLA website

At the conclusion of the webinar, participants will:
  • Understand what an “Outcome” is and how Project Outcome surveys capture the value of services.
  • Recognize how Project Outcome will help them measure the value of their services and use the data to advocate for library needs.
Library Services
Image of a collection of services that public libraries provide,
posted by Terrie Howe
This webinar is being offered at a time when LSTA (Library Services and Technology Act) grant applicants will soon need to report services being offered to their communities in different ways. According to the chief of data coordination for the Institute of Museum and Library Services (IMLS), “We are all now operating in an environment where a description of what was done, no matter how detailed, is not enough to convince our stakeholders that we were good stewards of public funds. Now our sponsors want to know whether and how the support made a difference in people’s lives. Did it have a positive impact on the people who participated?”

Written by:
Terrie Howe, Public Library Development Team