Tuesday, September 29, 2015

What Shall We Talk About Today? - WLS/MWFLS Technology Days Discussion

On September 15th WLS/MWFLS hosted Technology Days at the Lomira QuadGraphics Community Library. Library staff from the area gathered to share and learn about how technology is implemented in libraries. The DPI had the wonderful opportunity to share some of what the division is currently working re technology in libraries:

The Children's Internet Protection Act (CIPA) states schools and libraries that want to receive support for internet access, internal connections, and basic maintenance services must certify that they are implementing measures to block or filter internet access to certain visual depictions. Now that there is more funding available in Category 2 (previously known as Priority 2), which requires sites to be CIPA compliant, in the E-rate program, the PLDT is evaluating CIPA again and what libraries would have to do to be compliant.
The requirements are:
  1. Internet safety policy publicly posted - most libraries have an internet policy listed on their website. 
  2. Public notice and hearing or meeting - this does not have to be a specific meeting, but can be incorporated into a meeting already scheduled and have an open comment period regarding this implementation. Note: make sure that documentation of this meeting is kept. 
  3. Technology protection measure - having technology that blocks or filters internet access to the best of the library's abilities. A person can be authorized to turn off the filter or block for an adult for legitimate research or lawful purpose. What is important to remember in terms of what needs to be filtered is what is the following: "The protection measures must block or filter Internet access to pictures that are: (a) obscene; (b) child pornography; or (c) harmful to minors (for computers that are accessed by minors)." Schools and libraries in the past ten years filter to be CIPA compliant, but were filtering beyond what was required. It is important to know what CIPA is stating to be filtered. 
Internet Computer and Wi-Fi Uses 2013 - 2014; wireless internet access increase 19 percent; public internet computer use decreases 9 percent
Internet Computer and Wi-Fi Uses 2013/2014
Internet Computer vs. Wireless
This has been mentioned before, but it's important enough to bring up again. Looking at the data that the DPI has, between 2013 and 2014 there is a decrease in public internet computer use and an increase in wireless internet access. DPI continues to look for good examples of wireless management systems, and on how data can be collected with every library in the state that has wireless access. 

"Dark" Data
Image of Dark Matter, Galaxy Cluster Abell 520 with text "Dark Data" on top
Dark Matter, Galaxy Cluster Abell 520
Are there types of data that libraries are not collecting that would show the types of services that libraries offer their communities? This is the question that the DPI will look at and analyze. The question to the library community is: What services does your library provide that is not being counted? 
**send your suggestions to Jamie McCanless, Library Data Coordinator**

Privacy concerns are discussed more and more in the library profession. As stated in a previous post, the current discussion is happening at the National Information Standards Organization (NISO) with a working group consisting of librarians, vendors, and publishers to talk about privacy concerns. The goal of these discussions is how to offer great library service and collect data that can improve these services without compromising the privacy of those the library serves. A report will be released soon that summarizes the discussion and offers a plan forward, and the DPI will look to see how the information that was gathered in the meetings might apply to Wisconsin libraries.

Privacy concerns must also be kept in mind when new and innovative services are introduced. Measure the Future, the "Google Analytics for the library building," tracks movement in the library building to show library staff how the community is using the building. Jason Griffey, founder of Measure the Future, is well aware of privacy concerns and has stated that the project believes patron privacy a big concern. The recording of movement is done using computer vision "blob detection," and no demographic information will be recorded.

Another project that wasn't discussed at Technology Days but was in the news recently regarding libraries and privacy is the Kilton Public Library and the Library Freedom Project. The Kilton Public Library is the first library to prototype the public library being a Tor relay site, with assistance from the Library Freedom Project. The project was questioned by some officials, but the library community and local community offered their support and the project, as of now, is still under way.

All the Rest
There were several other topics touched on during the discussion that have already been mentioned in the blog recently. More posts will be coming out about each of these topics in the near future:

The Challenge
It was touched on briefly in the "Dark Data" section that DPI is looking to get feedback from the Wisconsin library community. The challenge is for the library community to share what they believe their library is doing that is not being recorded, both in terms of data and stories. Every library in Wisconsin is doing amazing things with and for their community, and the DPI is looking to collect all of these different types of services so they can be shared to the libraries across the state. Please send any feedback to Jamie McCanless

Written by:
Ryan Claringbole, Public Library Development Team