Monday, November 30, 2015

State Government Protects Holiday Shoppers

Holiday shopping is in full swing and the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) is on your side! DATCP is the state’s primary consumer protection agency. The Bureau of Consumer Protection has broad authority to regulate unfair business practices. 
Picture of a person holding a credit card
Courtesy of Pixabay

According to the website, these are just a few of the services DATCP provides Wisconsin consumers:

  • Operate Wisconsin’s Consumer Information Hotline; consumers can contact our hotline staff by e-mail at or through our toll-free hotline at 1-800-422-7128.
  • Handle about 150,000 new consumer complaints and inquiries each year.
  • Provide consumers and businesses with the information they need. DATCP distributes consumer protection publications and provides information such as “Consumer Protection Law at Your Fingertips” through the website.
  • Picture of a white shopping bag with a sale sign on it.
    Courtesy of Pixabay
    Regulate unfair and deceptive business practices by rule. DATCP rules protect millions of Wisconsin consumers every day. They also protect honest businesses against unfair competition. Rules have the force of law. 

So before heading to the mall, visit the DATCP website and read up on the tips for risk free holiday shopping that will ensure you have a safe and risk free holiday shopping season!

Written by: 
Abby Swanton, Resources for Libraries and Lifelong Learning