Thursday, December 15, 2016

'Tis the Season for Consumer Protection

The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) Bureau of Consumer Protection is the state's primary consumer protection agency. According to their website, DATCP handles 100,000 new consumer complaints and inquiries each year and has returned approximately $4.4 million to consumers in 2015.

Each year the DATCP Bureau of Consumer Protection releases a series of  press releases on holiday-related issues in November and December. This year the agency has decided to release all nine releases together in a Holiday Release Packet available online.

Logo for the WI Department of Agriculture, Trade and Consumer Protection
Courtesy of the DATCP
The packet includes information to help keep consumers safe from a variety of scams that target consumers all year long, but even more so during the holidays. Learn more about a variety of topics including charity scams, gift card scams, gift card shopping, holiday promotions, layaway, online shopping, returns/exchanges, shipping scams and toy safety.

For more information, visit the Consumer Protection website. Consumers can also request information or assistance by emailing DATCP's Consumer Protection Hotline, DATCPHotline@Wisconsin.gov or by calling their toll-free hotline at (800) 422-7128.

Post written by:
Abby Swanton, Resources for Libraries and Lifelong Learning