Tuesday, February 28, 2017

What We Mean When We Talk About Use

Last month I wrote about the new Public Library Annual Report data requirement on Successful Retrievals of Electronic Information,
Understanding the Numbers: Successful Retrievals of Electronic Information on the Public Library Annual Report, and today's post is about how BadgerLink has moved this forward at a state-level.
Here's a quick recap.
  • Database usage has been historically tracked by sessions or searches. However, these metrics are either no longer supported by major vendors, or not seen as valid.
  • We've had access to other metrics since 2014 but weren't sure exactly what to do with them.
  • The new Annual Report requirement was introduced in 2016.  
Armed with this information we wanted to demonstrate, across all BadgerLink resources (8 vendors), what "successful retrieval of electronic information" could look like. But nothing is perfect. It was not possible to use the same metric across all vendors, so the available metric that most closely related to a user's actual action was selected.

Metrics used to determine “successful retrieval of electronic information”
EBSCO, Gale, TeachingBooks
(COUNTER 4 Database Report 1)
Result Clicks
Documents & Media (accessed)
LearningExpress Library
Total # of Resources (accessed)
Access NewspaperARCHIVE
HeritageQuest Online
Wisconsin Newspaper Association

I know what you're thinking, you said searches aren't valid! Again, not perfect, but at least consistent across the years. And these are regular searches, meaning deliberately performed by the user, not a federated search engine or discovery layer.

Graph showing BadgerLink successful retrieval growth between 2014-2016
BadgerLink Retrievals 2014-2016
According to the results, we've seen a gradual increase in retrievals since 2014. We'll use this data, alongside vendor-specific reports and user feedback, to tell the BadgerLink story. 

More changes on the horizon

COUNTER, the non-profit organization that produces the Code of Practice that enables publishers and vendors to report usage of their electronic resources in a consistent way, is currently working on a Release 5, slated for publication in July 2017, with full implementation by January 2019. This release promises to fix inconsistencies in reports, metric types and formats, and seeks a balance between changing needs and reducing complexity. As this pans out, we'll map current Release 4 metrics to Release 5 for our COUNTER-compliant BadgerLink vendors. 

If you are interested in learning more or following along:
The upside to all of this? The data exists, and as the community responds we'll continue to evolve and make improvements.

Written by:
Elizabeth Neuman, Resources for Libraries & Lifelong Learning  

Thursday, February 23, 2017

Show how libraries share

Guest Post by Maureen Welch, Indianhead Library System

As public libraries finish submitting their annual reports, it's time to use the numbers you have gathered along with any pictures you take to tell the story of how your library is serving its community. (See blog post on WISCAT statistics https://goo.gl/obLBmo )  A large part of the story is showing how libraries and library systems work together to share resources. You have interlibrary loan stories to tell!

What have you received from other libraries this year? Books, DVDs, CDs, microfilm, photocopies, and more books. Paint the picture with a few details:
ILL Delivery Containers
IFLS Delivery
  • Picture books for story time. 
  • Research books for a National History Day project.
  • Large print mysteries, westerns, and romance.
  • Maker kits for programming.
  • Doctor Who 
  • Microfilm to research the town's history.
  • Diabetic cookbooks and exercise DVDs.
  • Extra copies of a title for a book club.
  • A copy of an obituary for a genealogist.
What have you loaned this year? Books, DVDs, CDs, and more books. Take a picture:
  • Book club kits.
  • A local author's new book.
  • Prince & Wham CDs.
  • Biographies and political histories.
  • Gluten free holiday cook book.
  • Mysteries, westerns, and romance on CD.
  • Fake book of wedding music.
  • Civil war history for a re-enactment
It's time to show off how your library serves its community by providing access through sharing. Plus, remember to include a picture of the incoming/outgoing courier bins to show Wisconsin has a statewide delivery network that helps all our libraries share in a more cost effective way.

Celebrate completing your annual report. Share your stories. Keep painting that picture for next year's report.

Written by:  Maureen Welch, Indianhead Library System

Wednesday, February 22, 2017

BadgerLink Class: TeachingBooks.net

Learn with BadgerLink on February 28th at 3 PM. Join us for both a Class and Office Hours, or drop in for one or the other.
Class and Office Hours are held on the last Tuesday of the month at 3PMThe February Class will cover using TeachingBooks.net in the classroom. During the 20-minute Class, we'll learn about finding teaching resources and multimedia about diverse books, sharing content you find, and using the text complexity rubric. Immediately following Class, we will hold Office Hours, an agenda-less online meeting where you can ask any and all BadgerLink questions.
Tuesday, February 28
3 to 3:20 PM TeachingBooks.net in the Classroom
3:20 to 4 PM Office Hours
Get instructions to join Classes & Office Hours
Want to get email notifications and reminders for upcoming classes? Sign up for our email list
Did you miss the Class in January? Watch the recording.
Written by: Ben Miller
Resources for Libraries and Lifelong Learning

Tuesday, February 21, 2017

Wisconsin Digital Archives Collection Connection : Workforce Statistics Show Increased Need for Health Care Workers

Vacancy rates for key health care professionals employed in Wisconsin hospitals are increasing, leaving some hospitals with a higher than usual number of positions unfilled. The Wisconsin Hospital Association (WHA) recently released a report that identified retirements and an aging population as the primary reasons for growing shortages in the health care workforce in Wisconsin.

Heart monitor lines across a red cross.
Courtesy of Pixabay
WHA developed an infographic of statistics showing vacancy rates in Wisconsin have nearly doubled since 2012 for registered nurses and certified nursing assistants, and tripled for dietitians and surgical technicians. Most striking is that 40% of registered nurses working in hospitals are planning to leave the workforce in the next 10 years.

These statistics make it a great time to plan a career in health care or to even consider a career change. The Department of Workforce Development (DWD) has been tracking the need for more health care workers in Wisconsin for years, publishing reports about the supply and demand for various health care professions. These reports and other labor statistics are available in the Wisconsin Digital Archives.

DWD also published a report that identifies a variety of careers both inside and outside of health care that will have the highest growth and demand in Wisconsin until the year 2022.

For more information about Wisconsin's workforce, career options and labor statistics, visit DWD's WORKnet website.

Post written by:
Abby Swanton, Resources for Libraries and Lifelong Learning

Thursday, February 16, 2017

Resource Sharing Statistics in WISCAT

Statistics menu lists ILL Statistics and Database Statistics optionsStatistics demonstrate the value of interlibrary loan (ILL) to funding sources and management, help to improve ILL services, and measure effectiveness of those improvements.

The Statistics menu on the Staff Dashboard provides various ways for libraries to monitor their interlibrary loan activity and other WISCAT usage.  Some of these reports are described in this post.

ILL Statistics:

Activity and Request Reports - generate detailed reports on your library's borrowing and lending activities
  • Reports are based on origination date of requests.
  • Status of these requests continue to change from day to day until all activity on the request has ceased; therefore, numbers in an earlier report will be inconsistent with a later report covering the same specified time period.

     Activity reports (your library as borrower and as lender, and net activity per library trading partner) -- provide total numbers of ILL requests per status; Filled column is number or completed requests (all activity has ceased). 

     Request Records (your library as borrower) and Lender Response Records (your library as lender) reports -- provide detailed information for each ILL request  

Activities and Request Reports screen shown with Select Format menu open to choose  HTMP, PDF, or EXCEL
Activities and Request Reports screen

To produce reports:
     1. select the start and end dates
     2. choose a format
            Activity report options are HTML, PDF, or EXCEL
            Request Records and Lender Response reports in EXCEL only 
     3. select the report type, then Submit  

CONTU Copyright Tracking Reports - shows the number of article copies your library requested from specified journal titles and whether each request was filled or not.

To produce report:
     1. enter year such as 2016
     2. select one of the Summary reports or the Detailed report then Submit 
Borrower Statistics* - shows the number of all active and completed ILL requests created and processed by your library as a borrower for a specified week or month. 
Lender Statistics* - shows the number of all active and completed ILL requests received and processed by your library as a lender for a specified week or month.
     * These Borrower Statistics and Lender Statistics reports:
  • count actions taken on active requests in the specified time period 
  • after the specified time period has passed, these numbers do not change (in contrast to the Activity and Request Reports)
Lender Days to Supply - provides historic data on the time taken to fill ILL requests by your library as a lender during a given report period (for the borrowing library to receive the requested material). Each report period is one month long. 

Database Statistics:

Database Field Stats - shows general information on the number of bibliographic and locations (holdings) records in the WISCAT Union Catalog, and if your library holdings are in the Union Catalog, provides detailed MARC Field statistics for your library.

Statistics Report - generate reports on the number of logins to your library's WISCAT, number of searches by guest/patron/staff, and if your library has holdings in the Union Catalog, number of locations added to records by staff (not by batch update).

More information?
Use the Help from within each statistics report page in WISCAT.
Documentation menu gives access to Training Videos, User Guides, Bulletins, and moreAccess the User Guide: Statistics Version 5.0e from the Documentation menu on the Staff Dashboard by selecting User Guides and then the Statistics guide relevant to the SHAREit product -- This guide does not currently cover some recent changes to the Statistics module; therefore,
    • for a detailed description of the Activity and Request Reports option, select Bulletins in the Documentation menu, then open the Preliminary Software Update Bulletin for January 2017 Release of Version 5.0.18 for SEARCHit/SHAREit , see pages 47-63 in the Addendum to that bulletin. 
Written by:
Vickie Long, Resources for Libraries & Lifelong Learning 

Tuesday, February 14, 2017

Library of the Month: Wisconsin Historical Society Newspapers in Chronicling America

The Library of the Month is a celebration of Wisconsin libraries compiled by the BadgerLink team.

Each month, the BadgerLink team highlights a library in Wisconsin, detailing that library’s unique contributions to its community. This month, we are excited to highlight the new Wisconsin collection in the National Digital Newspaper Program, managed by the Wisconsin Historical Society (WHS).

Newspaper clipping displaying draft numbers and names for WWI
Watertown News, July 18, 1917: WWI draft

Newspaper clipping with article titled "Nation gets equal suffrage"
Manitowoc Pilot, August 26, 1920:
19th Amendment ratified
The National Digital Newspaper Program is a project of the Library of Congress and the National Endowment for the Humanities, developed to provide open access to digitized historic newspapers online via the Chronicling America website.  The collection from Wisconsin can be found by doing a search by state on the Chronicling America website, or by visiting this page.

The Wisconsin collection began to go live on January 26, 2017, but it first began to take form back in 2015, when recruitment started for the Program Coordinator position. Overseen by Program Administrator Katie Mullen, Laura Farley started working on the project at WHS in February 2016, and in September of 2016, Randi Ramsden was hired as a Program Assistant.  In March of 2016 Mullen and Farley worked together with the project’s Advisory Board to make decisions on how to move forward with involvement in Chronicling America, including the selection of newspapers to be included in the collection. The advisory board consist of members from the Wisconsin Newspaper Association, WiLS - Recollection Wisconsin, Sheboygan County Historical Society, La Crosse Public Library, Wisconsin Historical Society, and Sheboygan Falls Memorial Library. The collection kicked off by offering access to the Wood County Reporter. The rest of the collection will be added in batches over the course of the year. The following newspapers are included in the collection and will go live this year:

  • The Superior times, Superior, 1870-1912
  • The Manitowoc pilot, Manitowoc, 1859-1932
  • The Manitowoc tribune, Manitowoc, 1865-1878
  • Wood County reporter, Wisconsin Rapids, 1857-1923
  • Watertown republican, Watertown, 1860-1906
  • Watertown weekly leader, Watertown, 1906-1908
  • Weekly Watertown leader, Watertown, 1908-1909
  • Watertown leader, Watertown, 1909-1911
  • Watertown weekly leader, Watertown, 1912-1917
  • The Watertown news, Watertown, 1917-1919
  • Wisconsin tribune, Mineral Point, 1847-1854
  • Mineral Point tribune, Mineral Point, 1854-1858
  • Mineral Point weekly tribune, Mineral Point, 1859-1868
  • Mineral Point tribune, Mineral Point, 1869-1938
  • Iowa County democrat, Mineral Point, 1877-1938

Newspaper clipping with article titled "Horrible affair in Washington: Lincoln killed by an assassin"
Manitowoc Pilot, April 21, 1865: News of Lincoln’s Assassination
The board selected these titles due to their long runs, high-quality microfilm, and representation of four diverse geographical regions across the state, in order to maximize coverage from regional settlement through 1922. The collection currently includes over 11,000 pages, with more content being made available in the future.

Newspaper clipping with photos of women from the 1930s
Watertown weekly leader, July 25, 1931: At what age is a woman most beautiful?
Look for Laura Farley and Randi Ramsden as they begin statewide outreach, with planned events and workshops at conferences, for National History Day, and more. For more information on the Wisconsin Historical Society’s involvement in this project, as well as their other newspaper collections, visit the Wisconsin Newspapers page on the WHS website.  Thanks to everyone involved in this project for making these newspapers available to those in Wisconsin and beyond!

Written by:
Gail Murray
Resources for Libraries & Lifelong Learning

Wednesday, February 8, 2017

More Resources to Help Libraries with Privacy

As discussed before, digital privacy is a topic that librarians are becoming more interested in. There are numerous resources out there for librarians to train themselves, their staff, and their patrons on digital privacy. However, the information available can take time to go over, process, and then apply to one's library. The Library and Information Technology Association (LITA), a division of the American Library Association (ALA) recognized this and recently released a Library Privacy Checklist: http://www.ala.org/lita/advocacy.
Monitor image showing command prompts
Image courtesy of Pixabay.

The Library Privacy Checklist consists of seven areas:
  1. Overview
  2. Data Exchange Between Networked Devices and Services
  3. E-book Lending and Digital Content Vendors
  4. Library Management Systems / Integrated Library Systems
  5. Library Websites, OPACs, and Discovery Services
  6. Public Access Computers and Networks
  7. Students in K-12 Schools
Each of these is organized into three priority groups. Priority 1 lists actions that all libraries can take to improve privacy practices. This is the basic level of actions each library should take. Priorities 2 and 3 require more technical expertise, available resources, and organizational structure to implement. These Priorities can be accomplished over time when the library has time or technical expertise increases. 

There are more digital privacy resources available here: http://www.ala.org/lita/advocacy and here: https://libraryfreedomproject.org/resources/. Share your digital privacy tips and questions on the WI Public Library Technology Google Community: https://plus.google.com/u/0/communities/103293254710653612300

Written by:
Ryan Claringbole, Public Library Development Team

Library Division Seeks LSTA Advisory Committee Members

The LSTA Advisory Committee advises the State Superintendent of Public Instruction on matters pertaining to the administration of the Library Services and Technology Act (LSTA) program. The primary responsibilities of the committee are to advise the State Superintendent and the Division for Libraries and Technology on the development of the 2018-2022 Long-Range Plan for Wisconsin. This plan will include funding proposals for the public library system redesign, establishment of the annual grant criteria, priorities, and categories, as well as reviewing proposed sub-award and DPI managed resource and project amounts.

Announcing the call for LSTA Advisory Committee Members
Call for New LSTA Advisory Members
New this year is that members of the LSTA Advisory Committee are appointed by the State Superintendent of Public Instruction to serve staggered three or four-year terms. Following the last LSTA Advisory committee meeting, one of the members proposed the possibility of serving a four-year rather than a three-year term on the committee. It was considered that by the third year members were more confident, understood expectations of committee member participation at meetings, and then their term ends. The State Superintendent approved the recommendation to serve four years, if members are willing. 

Membership includes representatives from libraries and library systems of various types and sizes and from different geographic areas of the state. Committee members usually meet twice a year, and possibly more via webinar when the need arises. Meetings in 2017 will take place Thursday, June 1st and Thursday, November 30, 2017.

Suggestions for membership or self-nomination forms are now being accepted (until March 20, 2017) for two new members to replace those persons whose term ended December 2016. Please complete an LSTA Advisory Committee nomination form located on the LSTA website under LSTA Advisory Committee, print and sign it. Scan the signed form, attach it to your email and send the form to Terrie Howe or FAX it to Terrie Howe’s attention at (608) 267-9207.

The LSTA Advisory Committee website is: http://dpi.wi.gov/pld/lsta/advisory-committee.

Written by:
Terrie Howe, Public Library Development Team

Tuesday, February 7, 2017

Free Basic Computer Skills Course

Hands on a computer keyboard
Image from Pixabay
Computers touch most employment and nearly every education scenario today. Everyone needs to know how to use a computer, navigate the Internet, and read and respond to emails to register with a job center, or apply for jobs.

In response to the needs of the employment and education sectors, the Wisconsin Technical College System has created the Basic Computer Skills MOOC, a free basic computer skills course available as an open education resource. The free lessons teach users how to better operate computer devices, create documents, manage files, use the Internet, explore social media and more. Users can complete one, some, or all of the lessons depending on their needs, and the lessons can be used in any order.

A link to the course can also be found on Job Seeker, a collection of free resources, recommended by Wisconsin public libraries, to help build skills and find jobs.

This course was created through the INTERFACE Project with funds received from the U.S. Department of Labor Trade Adjustment Act Community College and Career Training (TAACCCT) grant program. For more information, visit https://www.wisc-online.com  or read the Basic Computer Skills Course Now Available Worldwide article.

Written by:
Kara Ripley, Resources for Libraries and Lifelong Learning

Thursday, February 2, 2017

The Public Library Annual Report: A Legal Duty of the Board

Due date of March 1 is the law; failure to comply has consequences

Wisconsin Public Libraries have been required to compile annual reports since the first public library law in the Wisconsin Statutes of 1872 , and reports had to be submitted to the state since the Free Library Commission was first established in the 1890s. The following, the first article from the inaugural issue of the Wisconsin Library Bulletin in 1905, reflects on both growth in the number of public libraries and the increase in their circulation of books over the first decade of the Commission's work:

"Library Progress in Wisconsin" article from WI Library Bulletin 1905 showing libraries and their circulation
First article from Vol 1, no 1 issue of the Wisconsin Library Bulletin, demonstrating
the increase in number of libraries and their circulation since 1895
(from pages 1 & 2 of the 1905 Wisconsin Library Bulletin, scanned by Google Books)

 Deadlines, deadlines, deadlines...

Logo for the Wisconsin Free Library Commission, Madison WIS, depicting a person sewing seeds in a field
For many years, two annual reports were required of public libraries-- one was due to the municipality or county within 30 days of the end of the fiscal year, and another to the Free Library Commission on or before August 1 of each year (a month following the end of the state fiscal year). When Wisconsin library law underwent a major overhaul with the advent of Public Library Systems, public library boards were still required to file the reports with the Division for Library Services, and the report bore a new importance-- it was used to compile a factor in the formula used for calculation of the state aid to public library systems. 

By the new millennium, the public library annual report took on still more importance to libraries, counties, as well as public library systems. Provisions of 1997 Act 150 required counties to pay libraries for use by residents of its municipalities that did not maintain public libraries of their own. Since the calculation of the county payment requires three factors (total prior year expenditures, total checkouts, and number of checkouts to residents of municipalities not maintaining public libraries), the timeliness of the annual reports carried added importance, since claims for county payments had to be submitted to counties no later than July 1 of each year. In addition, until 2012 municipalities that maintained public libraries had to provide funding at a "maintenance of effort" level, at an appropriation equal or exceeding the average of the prior three years (that requirement was removed from Wisconsin Statutes in the 2011-13 biennial budget process).

Because the Division for Libraries and Technology has to compile, verify, and audit expenditures for the calculation of public library system aid, as well as submit a subset of the data to the Institute for Library and Museum Services (IMLS), the statutory due date of "within 60 days of the conclusion of the fiscal year" is critical for the required timeline. In fact, that timeline was compressed after Act 150, because that legislation extended the amount of time from 30 to 60 days for public library boards to submit their annual reports.

Public library directors, on behalf of their boards, have asked the Division for exceptions to the annual report required filing deadline. However, neither the Division nor the State Superintendent have authority to extend or overlook the deadline, and adhering to the requirement is important for a public library to maintain its eligibility for membership in a public library system. In addition, the annual report helps to provide validation that the public library is operated according to state law and conforms to minimum requirements for system membership. Those include:
  • That the library is legally established and operating under Chapter 43;
  • Is located in a county that participates in the system (and that the county maintains its plan under s. 43.11 to reflect state law and has a written agreement with the system board to participate in its activities);
  • Has the approval of the municipality or, in the case of joint libraries, the municipalities and/or county to participate in the system;
  • That the library board has a written agreement with the library system board (reflecting current state law and the current composition of the system) "...to participate in the system and its activities, to participate in interlibrary loan of materials with other system libraries, and to provide, to any resident of the system area, the same services, on the same terms, that are provided to the residents of the municipality or county that established the member library...."; 
  • Employs a library director who is certified at the proper level by the Division, "...and whose employment requires that he or she be present in the library for at least 10 hours of each week that the library is open to the public, less leave time."
  • That the library is annually open to the public a minimum of 20 hours per week
  • That the library annually spends at least $2,500 on library materials.
    [Wis. Stats. 43.15(4)(c)

    Just do it!

    Keep in mind that, however inconvenient the public library annual report is at the beginning of each year, it has very tangible legal reasons that it be completed on time. The report is, technically, the responsibility of the library board, not the municipality. And because the library board, under s. 43.58(1), has exclusive control of all funds expended by the library, the board should also know, month to month throughout the year, how much has been spent and how much is available. The common excuse that "the [city, village, county, or town] has not completed its annual audit, so the [clerk/treasurer/financial officer] has not closed the books" is immaterial to the legal requirement that the library board complete and file the annual report by the deadline (usually March 1 of each year). In addition, the certification of compliance with library system membership as well as the statement of system effectiveness are both due by that deadline as well, and the board should have ample time before March 1 to determine whether, in its opinion, the system provided effective leadership. [required by s. 43.58(6)(c)]

    See also yesterday's blog post about the Statement of System Effectiveness, the post about LibPAS, the annual report, and the relationship to funding from late December, and information on our website on the Funding Framework and its relationship to public library system compliance. If you have questions in completing your annual report, contact your public library system or send an email to: libraryreport@dpi.wi.gov 

    Written by John DeBacher,
    Public Library Development Team

    BadgerLink Celebrates Black History Month!

    Black History Month is an annual recognition of the contributions African Americans have made to U.S. history. Follow @WisDPIBadgerLi on Twitter, and celebrate with us as we share links to primary source materials, speech transcripts, academic papers, magazine articles, full-text biographies, books, poems, plays, and more, all highlighting achievements, history, and cultural heritage of Black Americans.

    Here are some highlights from last year's Black History Month celebration:

    For your library displays, the BadgerLink team also put together a flier that you can download and share. Get the flier: BadgerLink Celebrates Black History Month.

    Written by:
    Kara Ripley, Resources for Libraries and Lifelong Learning